Let’s be real, this bullshit is something we’ve all experienced lmao
In a recent lawsuit against Subway Restaurants, Inc., Anna Tollison, a New York resident, sheds light on a corporate practice that has quietly redefined the expectations—and the ethics—of fast food advertising.
Subway has consistently marketed its Steak & Cheese sandwich with images that promise a product packed with ample portions of meat, only to deliver a significantly sparser meal.
Subway’s advertisements are meticulously designed to overstate the amount of meat in its sandwiches by an estimated 200%.
The lawsuit specifically targets the Steak & Cheese sandwich, a popular menu item whose online images and app advertisements feature abundant layers of steak. This technique is hardly novel but remains effective; it capitalizes on customers’ expectations while leaving them with a product substantially lacking in the ingredients promoted. For customers like Tollison, who filed the suit after being dissatisfied with her sandwich’s portion compared to its depiction, this discrepancy feels like an intentional misrepresentation, a breach of trust that resonates especially during a time of high food prices and inflationary pressures.
The lawsuit argues that Subway’s marketing represents not only an ethical failure but a legal one, violating New York’s General Business Law Sections 349 and 350, which protect against deceptive trade practices and false advertising. Tollison’s claim states that, if aware of the actual content of the sandwich, she would not have purchased it.
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